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Employment Opportunity

  • Title: Bilingual Work From Home – Corporate Travel Reservation Agent
  • Employer: SYKES
  • Display Date: 2019-05-07
  • Location: Work From Home
  • Salary: Not available
  • Preferred application method: temps plein


Bilingual WORK FROM HOME – Corporate Travel Reservation Agent

Job description

Do you have a passion for travel? Are you an experienced Bilingual (English/ French) Travel Booking Reservationist that would love to work from home?

SYKES is looking for full-time experienced Corporate Travel Reservationist that wants to work from the comfort of their own home! This position requires experience in the travel industry with 1 year GDS experience.

Join our amazing team of people that come from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience for our customers. We are a dynamic team looking for innovators and trailblazers who will inspire us.

Required qualifications, skills and experience

This is the right job for you if you have:
High School diploma or equivalent
1-2 years of experience with a travel agency (preferably corporate) or 2-3 years of experience with an airline (preferably corporate)
Clear understanding of the needs and expectations of corporate travelers
High level skills in reservations, reissues / exchanges, ticketing and customer service
Geography skills (countries around the world, latitude, longitude or an aptitude to learn)
Passion for service, one call resolution and tailoring the solution for the caller
1-3 years of Sabre Red GDS experience
1-2 years of experience with international offerings
High School diploma or equivalent
1-2 years of experience with a travel agency (preferably corporate) or 2-3 years of experience with an airline (preferably corporate)

SYKES offers you:

Medical, Dental, and Vision benefits
Career advancement opportunities
Discounts on shopping, travel, and entertainment
Much more!

Home Office Requirements:
Personal Windows-based computer with monitor, speakers and anti-virus software
Subscription to high-speed, hard-wired, bi-directional Internet connection
2 Headsets: a USB headset for online training and a telephone headset for taking live customer calls.
Analog landline that meets one of these requirements:
Plain Old Telephone Service (POTS) – traditional landline phone service using a dedicated copper pair to the home.
Cable – phone service from a Cable TV service provider
Fiber-Optic – phone line provided by a local phone service.

Apply Today!

SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here.

Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!

Desired qualifications, skills and experience

Knowledge of international exchange rate calculation and taxes
Ability to assist in aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, including strong aptitude/understanding for booking exchanges
Travel agency experience highly desired
Experience and success in telemarketing/ sales preferred

SiteAlpine Canada WFH


Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today’s economy.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and ex<x>pression, or any other basis protected by federal, state or local law. EEO.

To view the original job posting and apply for this position, please follow the link below:

Expiration Date: 2019-07-16