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Emploi Ontario

Employment Opportunity

  • Title: IT Systems Analyst and Technical Support
  • Employer: Siemens Canada
  • Display Date: 2020-11-19
  • Location: Ajax, ON
  • Salary: Not available
  • Preferred application method: Temps plein


IT Systems Analyst and Technical Support
Ajax ON, Canada
Customer Services
Job Description
Change the future with us.

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
Solve the world’s most significant problems – Be part of exciting and innovative projects.
Engaging, challenging, and fast evolving, cutting edge technological environment.
Opportunities to advance your career and mentorship programs on a local and global scale.
Competitive total rewards package.
Profit sharing available.
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
Participate in our celebrations, social events and offsite business events.
Opportunities to contribute your innovative ideas and get paid for them!
Employee perks and discounts.
Diversity and inclusivity focused.
Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2018 and Canada’s Top Employers for Young People 2019.

IT Analyst and Technical Support

What will you do?

Monitoring system performance and maintaining computer systems and networks
Troubleshooting technical issues and provide root cause analysis
Deploy and perform software installations & configurations
Perform testing and develop test cases for system quality evaluation
Provide customer and technical support (occasional handle phone support on a rotating basis during non-business hours)
Able to write documentation such as release notes, installation procedures, maintenance directives, change requests, test procedures and user’s documentation
Design and develop new computer systems and frameworks
Regular review of core business software and create reports on efficiencies or improvement areas
Collaborate with Project Leads and Software Engineers to successfully complete assigned projects and solutions
What will you need to succeed?
Bachelor of Computer Science or a diploma in Information System Technology (2-3 years program)
Customer Support experience – at least 2 years is an asset
Strong computer, hardware, software, and analytical skills
Minimum 2 years of working experience with a variety of programing languages like Microsoft C# / C++ / VB, Java (Eclipse)
Database administration experience is an asset (Oracle, SQL Server, MySQL, Access)
Knowledge of Software configuration and control
Excellent Technical Writing skills
Must be able to obtain a security clearance for some customer sites
Familiar with Quality Management System
Must be able to travel to customer sites occasionally
Must be able to travel to the US and Germany when required
P. Eng, PMP or related certificate is a great asset
Project management/administration knowledge and experience is an asset
Knowledge and experience with Automation and Real-Time Systems and concepts is an asset
Knowledge of PRTG Network or Nagios monitoring tools is an asset
Bilingual English/French will be an asset
About us.

We share our ideas and champion the people behind them.

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada’s passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power.

Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada generates $2 billion in sales with 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 385,000 talented professionals in more than 200 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.

To learn more about Siemens Canada, visit our website at

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Organization: Portfolio Companies

Company: Siemens Logistics Ltd.

Experience Level: Mid-level Professional

Job Type: Full-time

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at

Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste.

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Expiration Date: 2020-12-03