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Emploi Ontario

Employment Opportunity

  • Title: Bilingual (English & French) Collections Agent
  • Employer: FedEx Express Canada
  • Display Date: 2021-04-01
  • Location: Mississauga, ON
  • Salary: $19 an hour
  • Preferred application method: Temps plein


FedEx Express Canada has an open Bilingual (English & French) Full Time Collections Agent position in our Mississauga location.

Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment.

As a result, FedEx Express Canada has consistently been ranked in the top 50 Best (Platinum) Employers in Canada survey by Aon Hewitt and also placed amongst the 20 most respected brands in Canada.

Position Summary:
To service delinquent credit accounts through telephone and personal customer contact in order to protect receivables and minimize bad debt expense. To resolve customer inquiries regarding accounts and to research and identify necessary adjustments.

Job Description:
Knowledge, Skills and Abilities
College diploma or equivalent
Related Experience
Two (2) years commercial collections experience
Other :
- Must be bilingual in both English & French
Strong negotiation skills
Self-motivated, able to organize and prioritize large amount of data
Strong interpersonal and communication skills
Strong research, analytical and problem solving skills

Computer literacy and proficiency:
Demonstrated MS Excel – Basic

Address: FedEx Express – 5985 Explorer Drive Mississauga
Shift : Permanent full time - Monday through Friday 8:30am - 5pm
Wage: $19.00/hour


This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Expiration Date: 2021-04-30