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Emploi Ontario

Employment Opportunity

  • Title: Bilingual Customer Service Representative
  • Employer: Concentrix
  • Display Date: 2022-01-06
  • Location: Oshawa, ON
  • Salary: $20.50 - $21.00 an hour
  • Preferred application method: temps plein

Description:

Company
Bilingual French and English Customer Service Advisor $500 Signing Bonus for the month of November and December 2021

Are you looking for a fulfilling role that helps you to make a difference in a customer’s life? we have a great career opportunity awaiting you!

We are seeking : Passionate, Flexible, Energetic, Self-Motivated people to be a part of our team. This opportunity offers incentives!!

We, at Concentrix Oshawa, strive to offer “Best In Class Service” to our customers and employees. Our focus is on you and our community. We are fanatical about our staff.
If this sounds like the right opportunity for you, APPLY TODAY!

Job Type: Full-Time

Bilingual French and English Customer Service Representative

$500 Signing Bonus For the month of November and December 2021- Apply today!!!!

Location: Oshawa

WAH option available after training for some classes

WHAT’S IN IT FOR YOU?

A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development

A competitive salary

Inclusive perks and benefits

$20.50 - $21.00 hourly

Medical, Dental Benefits and Pension Plan

Career Advancement opportunities

Free Parking and Transit accessible

On-Site Cafeteria and Gym Facilities

Some Extras: Employee Events and Social Committee, Free Wi-Fi and Corporate Discounts

Opportunity for monthly performance incentives

Great cafeteria, lunchrooms and window views on each floor, beautiful view of Lake Ontario.

Home of the Oshawa Generals Hockey Team!

WHAT YOU WANT MATTERS TO US

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity through others\\\' lives through compassionate customer interactions and genuine problem solving with a human touch.

Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.

Career Description/Summary:

As a part of the Customer Care Team you represent one of our leading automotive clients. The Bilingual Customer Care Ambassador is the first point of contact with current and potential customers and external parties.

You will be working in partnership with other departments and dealerships as the liaison between our customers and clients.

You will participate in an interactive paid training in which you will learn everything you need to know. You will join a fabulous team, a great work environment, a beautiful site and a management team who truly cares.

Responsibilities:

Our Company and Job Description

Answer inbound calls

Assist customers with navigation support, road-side assistance and questions and concerns

Educate and selling our members on the benefits of their products and concierge services

Recalls and Warranty information in French and English

As a part of the Customer Care Team you represent one of our leading automotive clients. The Customer Care Ambassador is the first point of contact with current and potential customers and external parties.

Responsibilities include answering general customer inquiries, obtaining customer information and data, inputting consumer data and file information. You will be working in partnership with other departments and dealerships as the liaison between our customers and clients.

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.

TO BECOME A PART OF OUR TEAM:

Fluent in French and English (read, write, and speak)

We are looking for candidates with a High School Diploma (or equivalent)

Computer proficiency (including knowledge of windows-based applications)

1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial

Able to work an 8-9-hour shift in between the hours of 7:00am-11:00pm

Monday-Saturday and flexible to work Sunday if required

Clear Background check

Excellent English communication and problem-solving skills

We are not hiring students at this time

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in

your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

#bilingualjob

#msja

#zp
Job Type: Full-time

Pay: $20.50-$21.00 per hour

Benefits:

Casual dress
Dental care
Extended health care
On-site parking
Vision care
Work from home
Schedule:

10 hour shift
8 hour shift
COVID-19 considerations:
COVID-19 Considerations:

All health practices and guidelines have been put in place for your general health and safety. Masks will be given on site, and temperatures will be taken each time you enter the building. Sanitizer stations are in all high traff

Education:

Secondary School (preferred)
Experience:

customer service: 1 year (preferred)
Language:

French (preferred)
Work remotely:

No

Expiration Date: 2022-01-30