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Emploi Ontario

Employment Opportunity

  • Title: COURT AND CLIENT REPRESENTATIVE - 67 UNILINGUAL AND 3 DESIGNATED BILINGUAL (ENGLISH-FRENCH)
  • Employer: Ministry of the Attorney General
  • Display Date: 2022-08-31
  • Location: Barrie, Bracebridge, Cobourg, Lindsay, Orillia, Peterborough
  • Salary: $25.89 - $30.18 Per Hour
  • Preferred application method: Temps partiel,Contrat

Description:

Do you want an exciting career supporting an accessible, fair, timely and effective justice system for
Ontarians? Consider joining the Ministry of the Attorney General, Court Services Division where we offer an
extensive training program to teach you everything you need to know to become a Court and Client
Representative in the Superior Court of Justice and/or Ontario Court of Justice.
NOTE: These are irregular on-call positions. The hours for these positions are irregularly scheduled and the
hours can vary by court location with no minimum guarantee of hours. You may be scheduled up to 36.25
hours per week.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse,
anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities,
Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins,
sexual orientations, gender identities and ex<x>pressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more
about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public
service.
We offer employment accommodation across the recruitment process and all aspects of employment
consistent with the requirements of Ontario\'s Human Rights Code. Refer to the \"How to apply\" section if
you require a disability-related accommodation.
What can I expect to do in this role?
In a fast-paced team environment, you will perform a wide range of duties both in and out of the courtroom
to support in-person and virtual hearings.
You will:
• Prepare and maintain courtrooms for proceedings e.g., ensure court decorum; set-up open/close court;
prepare dockets and files; facilitate communication between parties; speak publicly during court proceedings,
support case flow; handle, mark and record all court-related documents; maintain logs and court exhibits
• Attend to juries and witnesses e.g., coordinate and assist jury panels; attend witness\' needs
• Provide customer service, respond to inquiries and resolve issues e.g., assist public, court personnel and
justice participants to address questions and provide information on protocols and procedures; process
filings; set court dates and notify parties; issue court related documents; save records; conduct and
reconcile financial transactions
• Record proceedings and maintain court technology e.g., document and record proceedings; ensure all
courtroom equipment and technology is maintained in working order
• Support court operations and services e.g., attention to detail to record statistical data; prepare and review
reports from various systems; collaborate with staff on operational/procedural changes, address and resolve
operational matters, client service issues, technology issues
NOTE: The successful candidate may be required to work out of satellite locations in Collingwood, Midland,
Bradford, Huntsville, or other locations as needed,
How do I qualify?
Mandatory
• Typing and fully programmable word processing skills to 30 words per minute (wpm)
Mandatory Requirement (For the 3 Bilingual Positions):
• You are proficient in English as well as in oral French at the advanced level, and written French at the
advanced-minus level. Your level of proficiency will be tested
Please note, you will be required to:
• Undergo a security screening check under the Ontario Public Service (OPS) Employment Screening Check
Policy, which includes a criminal record check (Criminal Records and Judicial Matters Check)
• Become a Commissioner of Oaths
• Have a valid Driver\'s License within the Province of Ontario, where required
• Work on weekends and statutory holidays
Communication and Client Service Skills:
You have:
• Knowledge and experience applying customer service principles to deliver high quality service
• Professionalism, oral communication and interpersonal skills, tact and good judgement
• Ability to write detailed, accurate and clear written reports and documentation
Technical Proficiency:
You have:
• Basic technical skills and can learn to troubleshoot court equipment (e.g., digital recording, video
equipment and display devices)
• Proficiency with computer software and case management systems (data base programs) to access and
retrieve information
Planning and Organizational Skills:
You have:
• Organizational skills, the ability to prioritize workload, multi-task in a fast-paced environment, meet
deadlines and adapt to changing priorities
• The ability to work independently – within a court setting or from home – and in a team environment,
proposing solutions for the optimal use of time and resources to ensure operational requirements are met
Problem-Solving and Judgement Skills:
With little or no guidance/assistance from others, you can:
• Identify, address, and resolve problems
• Interpret and assess situations, make sound judgements, and diffuse difficult situations
Specialized Knowledge:
You have:
• The ability to interpret/apply and explain legislation, regulations, policies, and practices
Administrative and Mathematical Skills:
You have:
• Math skills to receive payments, calculate fees, collect and balance monies/accounts
• The ability to operate a cash register/financial management system including handling card transactions
and cash
• The ability to manage active and archived files
Additional Information:
Address:
3 Bilingual Temporary - Irregular On-Call, duration up to 12 months, 75
Mulcaster St, Barrie, Central Region or 3 Dominion St, Bracebridge, Central
Region or 700 Memorial Ave, Orillia, Central Region, Criminal Record and
Judicial Matters Check
47 Temporary - Irregular On-Call, duration up to 12 months, 75 Mulcaster St,
Barrie, Central Region or 3 Dominion St, Bracebridge, Central Region or 700
Memorial Ave, Orillia, Central Region, Criminal Record and Judicial Matters
Check
20 Temporary - Irregular On-Call, duration up to 12 months, 860 William St,
Cobourg, East Region or 440 Kent St W, Lindsay, East Region or 70 Simcoe St,
Peterborough, East Region or 470 Water St, Peterborough, East Region,
Criminal Record and Judicial Matters Check
Compensation Group:
Ontario Public Service Employees Union
Schedule:
3.7
Category:
Legal Services
Posted on:
Wednesday, August 31, 2022
Note:
This ad is also available in French.
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP),
the top candidate(s) may be required to undergo a security screening check. Refer to the above to
determine the screening checks that are required for this position.
Required security screening checks along with your written consent, will be sent to the Transition and
Security Office (TSO), Talent Development Branch, Talent and Leadership Division to evaluate the
results. If applicable, the TSO, with your written consent, will request and obtain any additional
employment screening checks that were not obtained directly by you.
A record under the Criminal Code and/or other federal offence record(s) does not automatically mean
you will be ineligible for the position. The employment screening check(s) will only be reviewed and
evaluated by the TSO for the purpose of making a security clearance decision. The details of an
individual\'s employment screening check(s) will be considered in specific relation to the duties and
responsibilities of the position being filled. Employment screening check records will be maintained by
the TSO and kept strictly confidential.
How to apply:
1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to
write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips,
Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete
examples, you must show how you demonstrated the requirements for this job. We rely on the
information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process,
please Contact Us to provide your contact information. Recruitment services team will contact you
within 48 hours.
Please be advised that the results of this competition may be used to form an eligibility list of
qualified candidates to potentially fill future vacancies represented by the Ontario Public Service
Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are
shared with OPSEU representatives. By applying to this competition, you are providing consent
that your name may be shared with OPSEU representatives.
All external applicants (including former employees of the Ontario Public Service) applying to a
competition in a ministry or Commission public body must disclose (either in the cover letter or
resume) previous employment with the Ontario Public Service. Disclosure must include positions
held, dates of employment and any active restrictions as applicable from being rehired by the
Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions
currently in force, and may preclude a former employee from being offered a position with the
Ontario Public Service for a specific time period (e.g. one year), or from being offered a position
with a specific ministry (either for a pre-determined time period or indefinitely). The
circumstances around an employee\'s exit will be considered prior to an offer of employment.
Remember: The deadline to apply is Thursday, September 29, 2022 11:59 pm EDT. Late applications
will not be accepted.
We thank you for your interest. Only those selected for further screening or an interview will be contacted.
Job advertisements for positions that have been designated bilingual will be provided in both
English and French on the website. Positions that are not designated bilingual are not translated
and are displayed in English only on both the English and French versions of the website.
Les annonces d\'emploi pour les postes désignés bilingues sont publiées en anglais et en français
sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas
traduites et elles figurent en anglais seulement, tant dans la version française que dans la version
anglaise du site.
The Ontario Public Service is an inclusive employer.
Accommodation is available under the Ontario\'s Human Rights Code.
Note: The only website where you can apply on-line for positions with the Ontario Public Service is
http://www.gojobs.gov.on.ca

Expiration Date: 2022-09-29