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Emploi Ontario

Employment Opportunity

  • Employer: Ministry of the Attorney General Victims and Vulnerable Persons Division
  • Display Date: 2022-09-06
  • Location: North York, Toronto
  • Salary: $25.89 - $30.18 Per Hour
  • Preferred application method: Contrat


The Victims and Vulnerable Persons Division seeks a motivated person to be the first point of contact for the Victim/Witness Assistance Program (VWAP) to provide clients with program and services information, to provide client assistance and a full range of administrative services in a fast-paced environment.

The following positions are available: • 15 months with possible extension; Bilingual (French and English): 1000 Finch Ave. West, Toronto • 8 months with possible extension; English - Court of Appeal: 720 Bay Street, Toronto

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and ex<x>pressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario\'s Human Rights Code. Refer to the \"How to apply\" section if you require a disability-related accommodation.

What can I expect to do in this role? You will be:
• responding to/recording inquiries
• referring issues to appropriate staff
• receiving and reviewing incoming files and materials to determine priorities
• establishing/maintaining office filing systems, data input, extracting and formatting data to prepare statistics and routine correspondence • maintaining reception area/waiting room and office equipment
• arranging meetings/coordinating appointments and • assisting in training/orientation

• Typing to Ministry standards (50wpm)

Mandatory Requirement (For the 1 Bilingual Position):
• Proficiency in English as well as oral French at the advanced level

• Demonstrated communication/interpersonal skills
• Proven customer service skills
• Ability to apply judgement/tact/sensitivity and diplomacy
• Demonstrated organizational skills
• Experience/knowledge of office administrative processes/procedures such as financial reconciliation and office expenditures
• Ability to acquire and apply knowledge of the criminal justice system, victims\' issues (e.g., child abuse, sexual assault, domestic violence, homicide, etc.), the Freedom of Information and Protection of Privacy Act, VWAP services and objectives
• Analytical/problem solving skills
• Proficiency in MS Office software, operating database systems and internet web-based applications
• Knowledge of basic arithmetic
• Ability to interpret and apply policies/procedures and legislation

Address: Bilingual Position: 1000 Finch Ave W, Toronto Region; Unilingual Position: 720 Bay St, Toronto, Toronto Region

Security Screening Required: Criminal Record and Judicial Matters Check
Compensation Group: Ontario Public Service Employees Union
Schedule: 3.7
Category: Administrative and Support Services

Expiration Date: 2022-09-21